Kelly - Pembroke Pines, FL
I had to replace some broken and missing tiles after Hurricane Irma and got multiple estimates. Earl Johnston Roofing was professional courteous and punctual. They provided pictures and a detailed estimate of the work that would be completed. About a month after the work was completed I noticed that one tile had been missed on the side of the of the roof by the front entrance. I figured I would never get them to come out and fix that since the main job was done and the rainy season had started. Not only did they return my call but they got a crew out here to replace the broken tile within a couple weeks. I was very impressed and appreciated the follow-up. I will definitely recommend them to others.
Mr - Miami, FL
Roof repair perfection made easy
BYERS - Southwest Ranches, FL
Earl W Johnston roofing was a model of exceptional service from start to finish. This was particularly refreshing in an industry notorious for fly by night operations. Everyone I dealt with has worked for the company for several years and the person doing the work has worked with EWJ for 22 years. They were not the cheapest in pricing but they were fair and came in hundreds of dollars below the highest pricing but had the highest quality work spec estimate of all company quotes we received and on a second flat roof saved us a reroof. The quote process was thorough and mike was the only one of several quotes to discover the technique used by the prior roofer had not compromised a secondary flat roof like all the other quotes since the prior roofer had used glue not nails to secure the two by fours holding decorative tiles to the roof. This one discovery showed the level of diligence common in all my dealings with E W Johnston. The estimate appointment was easy to set up after a call with Lucy and done within 7 days. Mike showed up on time, was courteous and engaging, and took his time to do things right. The quote was the most comprehensive I received out of all the estimates and it included all their licensing and insurance information mike also answered all questions on permitting(btw you can see EWJ invests in its processes and people because they were the only company with tablets and a printer in their truck so my quote was printed). I also noticed the company trusts its estimators because they include the phone and email for the estimator on the estimate so you can follow up directly with questions; this turned out to be a key point in us deciding to award them the job because mike was able to answer my questions or return my calls (4) quickly compared to the other companies whose offices were not aware of the details of the quote or not invested enough to defend or explain the materials or process used in the quote. Can you imagine what a nightmare things could become during the job if you are not on top of things during the quote process? Anyway Mike was on top of things did both and was able expedite our repair in 2 days of calling to let him know he won the contract. There was some disconnect here and there with the office but mike kept things on track and returned calls(3) promptly to get me in contact with Walter their roof repair project manager. There was a steady amount of rain but Walter kept schedule by sending Glen and Tony who arrived promptly and had a copy of the contract. Glen validated the estimate was accurate with no problems by walking the roof again and going over the trouble spots in more detail; it was raining so I made a decision the day was just not right for doing the roof repair due to lightning so glen called the office and Walter agreed to reschedule for the next day. They arrived bright and early the next day which had no rain and got to work. Glen was fabulous to work with he was knowledgeable and engaged all my questions and issues; the answers I got from him were worth every penny extra I paid compared to the cheaper quotes. His assistant Tony was quick and hard working and he and Glen finished my two major repairs in 8 hours including taking up old roofing, cutting out old ply board, installing new ply board, Laying new subroof material, then applying GAF roof material which was not the new less quality, in my opinion, peel and stick GAF. They then walked the roof to replace broken and cracked tiles and waterproofed and sealed the edges of the flat roof and cleaned the leaves in the area they were working on at my request. These gentlemen were simply amazing and worked all day and didn't even leave for lunch due to them trying to beat the rain scheduled to star in the afternoon. It' turned out it did not rain until the morning of the next day which was perfect. Overall this was a great experience and the work has a 1 year warranty. Also key is that the company has two departments one for roofing repairs and one for new roofs or re-roofing this was a great decision and investment by the owner so repairs don't ge lost in the shuffle. According to my estimator all workers a fully employees of the company and covered by their insurance which was important for us so if there was a problem they could find the person who did the work and have accountability. The company also seems to care for its employees which is reflected in how it employees treats their customers.
Danielle - Parkland, FL
AJ was great and went out of his way to help me! Your company has fixed leaks in the past and everything is always perfect!
Dorothy - Hollywood, FL
Oscar - Miami, FL
As always prompt and professional
Carol - Miami, FL
Well coordinated teams addressed each phase of the replacement. After each step: removal of old roof tiles and felt, the replacing of plywoods sheets, facia & soffit boards, the tarring and then placing the tiles, the property was cleared of any debris and tar drips. Property left immaculate when job completed.
Great job by Glenn and his assistant
Phil - Fort Lauderdale, FL
GLENN is the best!!
MARLON - Miami, FL
The men who serviced our roof were exceptional,they answered all my questions and were very professional
Great service ,hard workers, eft everything neat.
Mr Kruzel - Hollywood, FL
Excellent Service, High-Quality Work
Van - Hollywood, FL
Earl Johnston is an honest, reputable owner who sets high standards for all at his company. Work was done exactly as promised by an experienced, professional, hard-working, and courteous crew. Earl Johnston Roofing's commitment to customer service is exemplary.
Vetra - Weston, FL
Mike was very informed, courteous and explained well all the items.
Excellent Service, very professional, very knowledgeable
Robyn W. - Weston, FL
Lourdes - Sunrise, FL
Yvette - Fort Lauderdale, FL
Great service and beautiful roof!
Donna - Davie, FL
Excellent sales rep, Knowledgeable and courteous
James - Miami, FL
Waiting for estimate on a reroof
Geoff - Miramar, FL
Excellent company and Mike was great. On time and explained everything thoroughly. Used this company 12 years ago and returned to them.
Earl W. Johnston Roofing Great Service
Hyacinth - Miramar, FL
Rick was very friendly and went the extra mile to make sure the job was done to perfection. Not every day you get someone to call you to give you updates and not overlooking the intricate of the job.
Josef - Weston, FL
Mona - Miramar, FL
A.J was very professional and knowledgeable.He informed us of every detail of installation and materials.earl Johnston he is a keeper!!
Great service, very explicit
Jorge - Hollywood, FL
The person was very knowledgeable about the suggestions
Jennie - Hollywood, FL
Meden - Fort Lauderdale, FL
I highly recommend for Roofing needs
Marvie - Pembroke Pines, FL
Mr. Ydel Labarta
Lebarta - Pembroke Pines, FL
Excellent working team.
New roof/Great people
Naim - Pompano Beach, FL
Today Sam and his crew showed up to change my roof. They did an awesome job, very professional and knowledgeable, paid attention to the small details and cleaned up after like they weren’t even here. Very happy.
Excellent service. Work well done. It worth the price.
Bonita - Pembroke Pines, FL
Workers were courteous, friendly and always ready to listen and answer any queries. Work well done and admired by the neighbors. I will surely recommend Johnston Roofing to anyone who needs a new roof. I am am previous customer.
Professional and courteous service!
debbie - Miami, FL
The crew was very prompt and efficient. They also were very neat and cleaned up everything thoroughly. I always use this company because they are also very responsive and professional and great to work with.
nice people who did my work
jack - Hollywood, FL
Will tell others
Great service - roof inspection
Roberto - Miramar, FL
Entire experience was excellent. Friendly, helpful office staff. Friendly, knowledgeable, helpful, good attitude by person that came to inspect my roof (Mike). Company seems honest, would recommend.
Earl Johnston Roofing: Mike
Linda - Miramar, FL
Mike came to check a leak for me. Discovered it was not my roof but a pipe. Took pictures for me and then wiped up attic floor and put a container Under the leak to catch the drop until plumber can fix. Then told me my roof did not need cleaning, only Roof-a- Cide application. What an outstanding, honest & kind individual. This is why I use Earl Johnston Roofing! Incredible customer service. Thank you from a grateful & loyal customer.
JEFF - Hollywood, FL
Excellent results. Rick put the finishing touches on the project and it looks awesome. Very happy
Mata - Pembroke Pines, FL
Very good. Will recommend Johnston Roofing. Courteous, friendly family business. No complains.
Wendy - Weston, FL
Quick response for an estimate, roofers were very polite, made the repairs painless!
Larry - Pembroke Pines, FL
The very best roofer every know him since 1994 has done at 50 roofs & just finish my own roof today and consider him a Great hands on contractor & friend
Excellent proposal presentation
John - Weston, FL
Mike Wilde performed a thorough inspection of my roof, then prepared and reviewed a proposal in great detail, answering all of my questions during the process. Extremely professional presentation with which I was very impressed.
Professional in every way.
Lynn - Weston, FL
Mike Wilde was just out to check out the roof and we went over my concerns and questions. Very professional and thorough. I always appreciate it when someone is on time for our appointment, as Mike was. It shows that they take their job seriously and are anxious to do business. Absolutely NO pressure!!
Naim - Pompano Beach, FL
Aj was very informed and helpful. I am expecting a great job.
Bryan - Pembroke Pines, FL
Polite, knowledgeable, good references, good work ethics, quality workmanship and on time.
Great service, efficient, polite
Mary Lou - Fort Lauderdale, FL
Would recommend using their service.
AV Thomas - Pembroke Pines, FL
Great company to work with. reasonable and prompt . Good quality work
Awesome service, super friendly!
Jonathan - Hollywood, FL
Elyse - Miami, FL
The guys were great!
Excellent job completed in a 3 day time frame. Superior service
David Worley - Cooper City, FL
Roof estimate awesome service
Joe - Cooper City, FL
Mike Wilde was just an awesome representative of the company
Meden - Fort Lauderdale, FL
Can’t wait to get the job soon faster than they expected.
Cooper - Miami, FL
Mary - Cooper City, FL
Very polite, patient and extremely throughly.
On time Very professional
Shawn - Hollywood, FL